FAQ

Got questions? Good: we got answers.

How can I cancel my account?

Though we are sorry to see you leave, we understand that business models/needs can change. To cancel your Snipcart account:

  • Log in to your merchant dashboard.
  • Make sure you toggle the Live mode at the top of the screen.
  • Click on the small user icon at the top right corner.
  • Under the Account section, click on Profile.
  • Click on the black Cancel my account button.

We also really value feedback from our current or former customers. We would really, really appreciate it if you took a quick moment to write and tell us why you're cancelling your account! This helps us improve the quality of our product and customer service. Thanks! 

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