FAQ

Got questions? Good: we got answers.

How does your monthly fee processing work?

For the Standard plan:

We’ll only be billing you on a monthly basis. Every month, on the day you first went live, we’ll automatically calculate and charge 2% of your monthly sales on the credit card you’ll have entered to your account when setting up your Snipcart admin dashboard. We'll be charging you in US dollars (USD). Please note that we charge a 10$ minimal monthly fee. This means that if you're selling under 500$ a month, you'll be charged a flat 10$ to use Snipcart. If you're selling over 500$, you'll be charged the 2% fee.

For the "I am special" plan:

If you have specific needs for pricing (high volume sales or seasonal sales, for instance) please contact us directly through our Pricing page. In this case, we'll also be billing you on a monthly basis. On the last day of every month, we’ll automatically charge the amount on the credit card you’ll have entered to your account when setting up your Snipcart admin dashboard.

*Please note that some banks might ask international transactions to be authorized before you start selling online. If your card doesn't seem to be working with Snipcart, this might be the reason.

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